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Shipping Policy

1. Where we ship

We ship to countries in Europe and the United States. The destinations available to you are shown at checkout.

2. Processing time

We dispatch your order within 3 business days after you place it.

3. Shipping costs

Shipping costs are calculated at checkout. Orders above the free-shipping amount shown at checkout ship free.

4. Delivery and tracking

Delivery time depends on your destination and the carrier. When your order ships, we email you the tracking details.

5. Discreet packaging

Every order is sent in discreet packaging, with no brand or product names on the outside of the parcel.

6. Delivery problems

If your parcel is delayed, lost or damaged, email support@luvvjoy.com with your order number and we will help you.

© 2026 Star River International Trading (Hong Kong) Limited.

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